2007 - Forum 2 - The power to know you’re making a difference: The power to know you’re making a difference: Embracing insight initiatives The expectation that technology will be thoughtfully used to better enable teaching and learning has been driven by services like Amazon.com, TiVo, and online banking. Moreover, such services have driven the expecta tion that institutions will leverage “insight” to make a difference in how they teach and reach students, better customize services, and drive strategic planning and accountability efforts. Join this forum to review “insight” movements in the commercial, government, and health care industries and discuss the implications and issues surrounding the search for “insights” to make a difference in distance education. (Javascript is required to view Mediasite content)